Kasper Transportation
Action Plan on COVID-19

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/!\ Safety Alert /!\

Kasper transportation requests that you refrain from unnecessary travel. DO NOT travel if you show any signs of being sick (not limited to chest congestion, cough, fever), have been in contact with others that have been sick, you been in contact with others or yourself that have traveled outside of Canada within the last 14 days.

For the health and safety of other passengers and/or employees, Kasper Transportation will deny travel and request anyone to leave the premises that show signs of being sick. Kasper Transportation employees are equipped with touchless thermometers to check for signs of fever and running a temp of 38.5 °C or more will be grounds to be refused service and requested to go home or seek medical assistance.

The killer virus can linger on stainless steel or plastic surfaces for around 72 hours. This means people should be vigilant about not touching surfaces and then their faces in case an infected person has previously come into contact with them. Kasper Transportation is doing its part in preventing the spread of COVID-19 by disinfecting regularly the vehicles and depots. Also, seat availability in our vehicles is being limited to 50% capacity for social distancing measures.

Action Plan

1. Cleaning Vehicles

  • We disinfect all our vehicles before every trip we conduct.
  • We also are using hospital-grade disinfectants, which is super expensive, but we managed to get them before supplies sold out.
  • We have hand sanitizer available in our depot and our vehicles for use by our employees and customers/passengers.
  • We have virus disinfectants in spray bottles on our bus to allow the driver to conduct any cleaning he or she deems necessary during a scheduled route.

2. Stay at home if sick policy

  • All staff is to notify someone in the management team if sick (any sickness) or have been exposed to someone who is sick.
  • All staff that has any signs of any illness or flu are staying and working from home to avoid getting customers sick or customers sick with any time of virus or bacteria.
  • We redid our schedule to make sure we only have 1 customer agent upfront at our office, and the rest are at the back, to make sure there is less exposure for our staff when working with the public.
  • The staff that has recently traveled outside of Canada are asked to quarantine themselves for at least 14 days prior to returning to work.

3. We are following CDC Business Response Plan

CDC image
  • https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html
  • We have alcohol-based hand sanitizers all over our office and waiting area, and each bus has them. All staff have access to personal hand sanitizers.
  • We stocked piled on these supplies’ weeks ago, to make sure we have enough for at least 6 to 7 weeks shortage.
  • All our working space and staff have a container of approved disinfectants to clean their workstations multiple times per day. We have cleaning staff scheduled full time at our depot in Thunder Bay to ensure the entire office gets disinfected 3 times per day, all contact surfaces, phones, door handles, seats, tables, coffee machines, vending machines, but also the walls and floors.

4. Behaviour Changes

  • We equipped all our bus drivers and front desk staff with contactless thermometers, and we implemented a policy to deny service to anyone who is symptomatic. The thermometer allows our staff to justify denial of service for anyone who is sick. We have a responsibility under the health and safety act and the labour code to ensure our staff safety.
  • Seat availability in our vehicles is limited to 50% capacity for social distancing measures.
  • Use gloves when handling shared equipment (fuel pump handle/locks, tools, POS machines) and sanitize all touch surfaces using wipes before and after use.
  • All our staff has a P95 mask, and we stocked piled enough masks for a month. Not cheap, but we did. All our staff are to use the masks if they believe there is a chance of exposure.
  • We demanded that our staff change their exposure on personal time, stay at home, not attend events, sport events, gatherings, avoid church, busy restaurants, shop at late hours with less people, If their family works in the health care business, stay at home if family members demonstrate a sign of the sickness of any type that can be confused for covid19.
  • Our staff request all customers to use hand sanitizers and recommend washing hands often.
  • We have signs all over our office to educate customers on the importance of washing hands and symptoms of the virus.
  • We do have masks available for customers in Thunder Bay if necessary.
  • We instructed our staff to save their money and build up savings, and not spend their income on not essential goods just in case if our operations ceased to operate temporarily, payroll also might stop depending on the duration of the shutdown. We want to make sure our staff have enough supplies and food to survive for 2 weeks in a quarantine situation. We are issuing payroll a day earlier right now to give our staff the cash early to be prepared.

5. Extreme Measures

  • Our staff is willing to use Personal Protection Equipment during bus operations if necessary.
  • If the risk to our staff and customers becomes too high, we will suspend our operations for as long as necessary.
  • We would suspend operations when the issues get out of hand locally and/or at locations where our customers travel to and from.
  • If we suspend our operations, we will keep only minimal staff to working to allow our customers to communicate.

6. Communication with Stake Holders

  • We are in communication with Health Canada, MTO, and customers stake holders.
  • We are monitoring the full situation by the hour.
  • We are being proactive and taking strong pre-emptive measures early on.
  • We have made every possible course of action so far to not contribute to the negative COVID-19 situation.
  • We are balancing the need for transportation with public health safety.


Wabinski states, “If it happens, there is not much we can do due to financial damage. The responsibility will be with the governments to solve cash flow issues. We recommend we do the same as the USA, suspend Payroll and WSIB contributions, to allow for more cash flow to stay in the bank during shut down periods. We also recommend the government issue directive to banks to allow bills, payments, leases to be suspended temporarily due to Force Majeure situation. I have cut back on all investments, and spending to quickly pay down current obligations to allow my suppliers to build up some cash flow. We also decided to sell out some of our less profitable equipment to eliminate obligations for insurance, maintenance, and repairs.”

“We also have stopped hiring, we also have stopped all of our marketing campaigns, and donations, and any social events we held for our staff. We have enough cash to be able to restart operations after a suspension. If operation stop, the ability to continue supplying payroll during a lockdown might be limited, so we want to focus on our staff well-being, taking into consideration reality of cash flow, which is limited in Canada for most business ranging from 30 to 90 days. Keeping that in mind, we cannot force anyone to save their money, but we are doing our best to educate our employees and prepare them for a worst-case scenario.”

 – Kasper Wabinski


NOTICE: This document is subject to updates/changes as the COVID-19 scenario unfolds, please check back often for any up-to-date information on the Kasper Transportation Action Plan.