An ‘unknown error’ has occurred, what should I do?
To avoid a double booking, please check your email inbox (as well as your spam folder) if you have not yet received a booking confirmation.
If you do not have a booking confirmation in your email inbox, please try the following:
- Close your internet browser, reopen it and try to book again or use a different internet browser. Google Chrome works best with our website.
- empty the cache and delete all cookies in your browser.
- Try to use a different e-mail address. If the error message still occurs, choose a different payment method or contact your bank for further questions. Keep in mind that only your bank has direct access to all your payment actions.
- If you are still not able to buy your ticket online, you can give us a call and our agent will be happy to help you at 1-855-566-2378.